Guarantee
The guarantee of quality is primarily meant
to protect the customer , should be product purchased by him turn out of the
defective.
A guarantee card has following term
1.
Period of validity
2.
Liability of the manufacturer
3.
Procedure of submitting guarantee
claims
4.
Conditions which make the
guarantee invalid
Quality
Concept of Design
_____The quality concept of a product is
concerned with the tightness of the specifications for manufacture of the
product.
______A good quality of design must ensure
consistent performance over its stipulated life span stated as rated output,
efficiency, over load capacity for specified service.
______It must consider the possible modes
of failure due to stress, wear, distortion, corrosion & vibration etc.
Factors
affecting the quality of design:-
1.
Types of customer in the market
2.
Profit consideration
3.
Environmental condition
4.
Special requirements of the
product
Evolution
of quality control
Important steps in the evolution of quality
control are:-
1.
Craftsmanship
2.
Supervisor’s control
3.
Inspection
4.
Statistical quality control
Necessity
of product control during inspection
1.
Inspection area should be
secure
2.
All stores coming or going out
of inspection areas should be carry written authorization from the inspection
section.
3.
Compartments should be arranged
for keeping various categories of stores.
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